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Monday, September 26, 2022
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Gaidge to Debut New Patient Tracker Module


Gaidge will demonstrate its New Patient Tracker Module, designed to help practices manage a patient journey from start to finish.

Gaidge announced that it will preview its latest development, the New Patient Tracker, at the 2022 AAO Annual Session.

The new module will provide comprehensive task management and tracking throughout the new patient journey, including a payment presentation tool and the ability for prospective patients to accept treatment remotely.

The New Patient Tracker provides treatment, financial, observation, and new patient coordinators everything they need to manage the prospective patient workflow in one place.

With a patient management dashboard designed by treatment coordinators (TCs), users can see each task and the completion status for every patient in your pipeline.

Closing the exam, TCs can present financials in an interactive payment presentation slider that allows for custom flexibility and payment plans unique to a practice’s treatment types and policies.

Helping patients make the optimal financial decision about their treatment, in the office or remotely, can improve case acceptance and provides a caring, quality experience, according to Gaidge.

“The New Patient Tracker not only elevates the workflow efficiency inside the practice across multiple roles, but it also helps manage all prospects in the funnel, from call to close, without having to navigate around to multiple programs or screens,” said Ryan Moynihan, chief executive officer of Gaidge. “It’s a time saver and organizational tool designed to maximize the conversion rate and get more starts.”

In the initial release, practices will benefit from automated patient information being populated through integrations with Cloud9 and Dolphin Management. No double entry will be required, though a manual entry option is available.

From there, electronic intake forms, insurance verification, treatment, and payment plan information can be monitored and updated as each step is completed through to contract acceptance and signature.

Related performance metrics enhance the module with business insights to help TCs manage their workload, celebrate wins, and collaborate with doctors and team members on goals.

The release of Gaidge’s New Patient Tracker is expected later this year.

Image courtesy of Gaidge

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